Shipping
Delivery method:
We ship all parcels via UPS or USPS ground to all 50 states.
Processing time:
All orders are processed within 1-2 business days (excluding weekends and holidays).
Delivery times:
Delivery times are estimates and may vary due to factors outside of our control, such as carrier delays or weather conditions.
Expedited Shipping:
If you would like a faster form of shipping please contact us at Info@greyhorsecandles.com.
Order Tracking:
You will receive a tracking number via email once your order has shipped.
Lost or stolen packages:
We are not responsible for packages lost or stolen after confirmed delivery. If your package is missing, please contact the shipping carrier directly or reach out to us for assistance.
Incorrect shipping information:
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.